First: Subscription System
Subscription Duration
The subscription is determined either by time period or number of sessions, and the expiration date is calculated based on whichever comes first. The subscription period starts from the activation/registration date.
Subscription Refund
No refund is allowed after 24 hours from the subscription date. If a refund is requested within the first 24 hours, an administrative fee of 100 EGP will be deducted, in addition to calculating the value of attended sessions.
Completing Subscription Payment
In case the subscription value is not paid in full, the remaining amount must be completed within a period not exceeding 72 hours, otherwise the subscription will be automatically converted to a session-based system.
Offers and Discounts
Memberships purchased under promotions or discounts are valid for use at one branch only. Subscription freeze and complimentary guest passes are not permitted with such memberships. Multiple offers cannot be combined unless explicitly stated otherwise. All promotions are valid only for the specified period.